British Red Cross has re-opened charity shops in Wales with extensive new safety measures


The British Red Cross has re-opened its charity shops in phases, following Welsh Government guidelines allowing non-essential retail to open.

Extensive new safety measures have been implemented by the charity to make sure its shops are safe for customers, volunteers and staff.  In Wales, six of the charity’s shops have opened including: Aberystwyth, Cardiff, Chepstow, Llandovery, Monmouth and Swansea. To check and call ahead if your local shop is open, visit

In store physical distancing, quarantining of new donations, and personal protective equipment for staff and volunteers, are just some of the new measures being put into place to ensure the highest level of safety and well-being for all staff and visitors.

Buying and donating to British Red Cross shops helps support the charity’s work – helping people in crisis in the UK and around the world. Funds generated from items sold in the charity’s network of shops are especially vital right now, as the Red Cross supports some of the most vulnerable people affected by Covid-19.

British Red Cross volunteers and staff are putting kindness into action on the frontline to tackle coronavirus. To date, they have helped the NHS get 10,000 people home from hospital and settle safely back at  home, distributed food to over 30,000 people, and have set up a national support line for people finding it hard to cope and to link them with additional support in their local area.

Paul Thompson, Director of Retail at the British Red Cross said:

“The British Red Cross has put plans in place to start re-opening retail shops in Wales, in line with the government announcement to allow non-essential retail to open.

“Safety and well-being has been at the heart of all our decision making process throughout coronavirus, and this phased approach will allow us to continuously monitor, learn and adapt to keep our staff and customers safe. From managing the number of customers in our shops, adjusting layouts and encouraging contactless payments, we have extensively planned measures to ensure the safety of our people and supporters.

“This positive step forward will help us raise funds to continue our vital work, helping people in crisis and during COVID-19, whoever and wherever they are.”