06/05/2016

Ombudsman Services received 619 energy complaints from residents of Cardiff last year 385 complaints about telecoms also received   Residents in Cardiff made 335,000 complaints about products and services last year1, but more than 515,000 issues were ignored.   According to data compiled by Ombudsman Services, the sole provider of alternative dispute resolution (ADR) for the energy industry, residents made over 619 complaints about their energy suppliers alone, up 7 per cent from 2014. The company also recorded a further…